What makes Heather Coover with Jackson Eye Care a good neighbor?

Jackson Eye Care stands as a testament to comprehensive eye health services in our community, with a history spanning over two decades. As revealed in our recent Good Neighbor Podcast episode featuring manager Heather Coover, this private practice has two strategic locations - their original space at the Walmart location on Magnolia in LeMay (established 2001) and their newer location on Robertson Street, which opened just two years ago as a realization of Dr. Jackson's long-held dream for expansion.

One of the most illuminating aspects of our conversation with Heather was dismantling the common misconception that optometrists merely conduct eye refractions and prescribe glasses. Jackson Eye Care delivers a full spectrum of eye care services that many might not expect. As Heather explained, "Optometrists can do anything that an ophthalmologist can do, except for surgery." This includes critical medical treatments for conditions like pink eye (conjunctivitis), foreign body removal (such as metal fragments from workplace incidents), and comprehensive screenings for serious conditions including glaucoma, cataracts, and macular degeneration. They even provide post-operative care for cataract patients, demonstrating their commitment to complete patient care throughout every phase of treatment.

The practice prides itself on serving patients across all age demographics, starting evaluations as young as six months old and continuing care throughout the patient's lifetime. This approach allows them to identify potential vision issues early, particularly in school-aged children who may suddenly struggle to see classroom boards. Early detection empowers the team to implement interventions that prevent conditions from progressing to more severe states. What particularly stands out about Jackson Eye Care is the evident passion Heather and the team bring to their work. With two dedicated doctors - Dr. Jackson and Dr. Catherine Engel - alongside a small but friendly staff, they create a welcoming environment focused on personalized care.

Heather's personal journey adds another dimension to her professional dedication. Having overcome significant life challenges including divorce and cancer, she brings resilience and perspective to her role at Jackson Eye Care. Her approach to life - "going with the flow" and facing challenges head-on - mirrors the practice's adaptable, patient-centered philosophy. This combination of professional expertise and personal warmth creates the exceptional patient experience that Jackson Eye Care strives to deliver with each visit. For community members seeking comprehensive eye care from professionals who genuinely care about eye health outcomes, Jackson Eye Care offers both the technical expertise and the compassionate approach that fosters trust and long-term patient relationships.

To learn more about Jackson Eye Care go to: 

https://seelikethepros.com/

Jackson Eye Care

(970) 776-6517